Great experience from the very beginning. Rang looking for an appointment within the hour. The girl was extremely helpful and pleasant. When I arrived, I felt immediately welcomed. Can honestly say I have never left anywhere as happy with my eyebrow wax and tint! I didn't even know my eyebrows could look like that! The girl was so friendly and chatty. I have been getting my beauty treatments done around the last couple years and have never found one where I'd make an effort to return to.. But I certainly have now.